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Accommodation Policy

  • All rates include breakfast.
  • Breakfast is served from 07:30 – 09:30. Early breakfast, from 07:00 onwards, can be provided by prior request.
  • Check-in: Formal check in time is between 15:00 and 19:00 on the day of arrival. Please let us know if you will be arriving after 19:00. Early check-in must be arranged prior to arrival, is subject to availability and may be charged according to the time of your check-in .Should you require an early check-in with guarantee, we recommend booking the room from the day before your intended arrival.
  • Check-out time is by 11:00 on the day of departure. Late check-out is subject to availability. Should you require a guaranteed late departure, we recommend booking the room for an extra day. Late check-outs without pre-booking cannot be guaranteed until the morning of your departure, and may be charged according to your check-out time.
  • Payment information and Deposit: We require a credit card on file at the time of your reservation. We do need to swipe your credit card to keep your information secure. We accept Visa, Master card, American Express, Electronic Fund Transfer and Cash. 50% of the total price is required at the time of booking. The 50% deposit is non-refundable. 50% of the total price may be charged any time from 14 days prior to date of arrival.
  • If paid by Electronic Fund Transfer, receipt of proof of payment, reflecting the Invoice number is required to secure a booking.
  • If cancelled or modified up to 14 days before date of arrival, 50% of the total price of the reservation will be charged.
  • If cancelled or modified later, or in case of a no-show, the total price of the reservation will be charged.
  • Banking Details: Account name – Wietske Kruger Projekte. Bank: Nedbank Stellenbosch. Branch Code: 135705. Account number: 1357000596. Swift code: NEDSZAJJ
  • Children: Children aged 0-2 stay on a complimentary basis in their parents’ room.
  • Extra bed policy: No allowance for extra beds in room.
  • No pets allowed.
  • Smoking: All rooms and interiors are strictly non-smoking. Those wishing to smoke may do so outside. We ask smoking guests not to smoke near guest entrances or windows.
  • Rates are at the discretion of 10 Alexander and are subject to change.
  • Liability: 10 Alexander cannot be held liable for loss or damage to guests’ possessions or person.

ABOUT US

10 Alexander offers warm and cosy accommodation in historic Stellenbosch; the second oldest town in South Africa. Our B & B is perfectly located for easy, safe strolls to the town centre, fine dining, shopping, places of historical interest, the tourist information bureau, the University of Stellenbosch and its world famous conservatory of music. Read More

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